Privacy Policy

Last updated: September 2025

PopCast ("PopCast", "we", "us") understands the importance of privacy. This Privacy Policy applies to your use of the PopCast application and services (the "Services") across all platforms. It explains what information we collect, how we use and share it, and the choices available to you.

A. Information We Collect

We collect information to operate the Services, keep our community safe, and improve user experience. Some information is required to provide basic functionality.

i. Information you provide

• Account & profile: name, display name/handle, email, biography, avatar, and any other profile fields you choose to provide.
• User‑generated content (UGC): streams, video, audio, images, comments, messages, titles, tags, and associated metadata (for example, timestamps and device type).
• Payments: if you purchase SuperFan (one‑time $4.99) or other paid features processed by Apple or Stripe, we receive limited payment metadata (e.g., a token/receipt, status, amount). Card numbers are handled by payment processors, not PopCast.
• Support & feedback: content of messages you send to us, bug reports, or survey responses.
• Third‑party sign‑in: if you sign in with Apple, we receive information Apple shares with us (e.g., a token, email if permitted). You can manage what is shared via your Apple settings.

ii. Information collected automatically or for legitimate interests

• Device & diagnostics: app version, OS, device model, IP address, language, time zone, performance and crash data.
• Usage: pages/screens viewed, features used, referral URLs, stream/watch activity, and interaction events needed to operate and secure the Services.
• Location: approximate location derived from IP. You may choose to share more precise location where supported by your device OS settings.
• Cookies and similar technologies: on the web we use cookies/pixels to remember settings, measure usage, and improve the site. You can control cookies in your browser; disabling them may affect functionality.
• Push notifications: if enabled, we store device tokens to send service or go‑live alerts. You can disable push in your OS settings.
• Screen recording detection: for creator protection, we may detect OS‑level screen capture state to limit functionality and enforce our policies. We do not access the recording itself.
• AI features (if used): prompts and generated outputs are processed to provide the feature and to improve safety and abuse prevention. We do not use your UGC for public model training without your consent.

B. How We Use Information

• Provide, operate, and maintain PopCast (including streaming, chat, search, moderation, and SuperFan).
• Personalize content and recommendations; improve quality and reliability of streams and chat.
• Maintain safety and integrity: detect, prevent, and respond to abuse, spam, fraud, and policy violations.
• Send service messages and go‑live notifications (you can manage notification settings).
• Debug, monitor performance, and develop new features.
• Comply with legal obligations and enforce our Terms and Community Guidelines.
• Create aggregated or de‑identified analytics that do not identify you.

C. How Information May Be Shared

• Service providers: hosting, storage, analytics, payments, content delivery, security, and customer support vendors (e.g., Supabase, Mux, Stripe, Apple). They process data under contracts that restrict their use.
• Legal, safety, and rights: to comply with law or valid legal process; to protect users, our platform, and the public; to enforce our agreements and policies.
• With your direction: when you share content publicly or link third‑party services.
• We do not sell your personal information.

D. Third‑Party Links

PopCast may link to third‑party sites or services. Their privacy practices are governed by their own policies.

E. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or de‑identify data in accordance with our retention policies.

F. Security

We use technical and organizational measures to protect your information (including encryption in transit, role‑based access, and monitoring). No system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

G. Your Choices

• Cookies: manage via your browser settings.
• Push notifications: enable/disable in your device settings.
• Location: control precise location sharing in your OS settings.
• Marketing: unsubscribe using email links where applicable.

H. Your Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your data, or object to/limit certain processing. To exercise rights, contact us at admin@popcast.cc. We will verify your request and respond as required by law.

I. Children

PopCast is intended for adults 18+. We do not knowingly collect personal information from anyone under 18. If we learn that data from a person under 18 was provided, we will delete it.

J. International Data Transfers

We operate in the United States. Your information may be transferred to, stored, and processed in the U.S. and other countries that may have different data‑protection laws.

K. Contact Us

Questions or concerns? Email admin@popcast.cc.

L. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Your continued use of PopCast means you accept the updated policy.

P. California Privacy Disclosure

This section supplements the Privacy Policy for California residents (CCPA/CPRA).

Categories collected

• Identifiers (e.g., account ID, IP address), contact information (email).
• Commercial information (SuperFan purchase history and related metadata).
• Internet/usage information (pages viewed, interactions, device information).
• UGC metadata (timestamps, tags) associated with your content.

Business/Commercial purposes for use

• Provide and secure the Services; process payments; analytics; debugging; quality assurance; compliance.

Disclosures

• We disclose personal information to service providers that support the Services (see Section C). We have not sold personal information in the past 12 months.

Your California rights

• Access, deletion, correction, portability, and the right to limit certain uses of sensitive information, subject to exceptions. Submit requests to admin@popcast.cc. We will not discriminate for exercising your rights.